Terms of Use
Terms of Use
These Terms of Use describe how visitors may use The Tennis House website and how editorial inquiries are handled. The Tennis House is an independent tennis club website. By using this website, you agree to these terms. If you do not agree, please do not use the site or submit an inquiry.
A submitted form is a request for contact and editorial information, not a connection to tennis, professional tennis organisations, coaches or tournament organisers or any official rights holder. This site does not provide live court availability, current standings, online checkout or online checkout.
1. Who these terms apply to
- All visitors.These terms apply to anyone who browses The Tennis House pages, reads club site information, or uses published contact channels. You do not need to create an account for the terms to apply while you use the public site.
- Enquiry submitters.If you submit a club inquiry form, send email or call using published contact details, these terms apply together with the privacy policy and content disclaimer.
- Business enquiries.Messages sent on behalf of an organisation should be submitted by someone authorised to provide contact details and receive replies on its behalf.
- Minors.The enquiry form is intended for adult submitters. Parents or guardians may enquire about tennis programs for family reading; see the privacy policy for children's privacy notes.
2. Nature of the service
- Informational club site.The Tennis House publishes tennis programs, editorial notes and related themes to help readers explore tennis. Pages are maintained for clarity and are not a shop, booking engine or live availability system.
- Enquiry-based contact.The contact form lets you send a tennis question. Successful submission means your message was received for review.
- No commercial sales on this site.This website does not sell products, lessons through checkout or merchandise and does not provide a shopping cart, checkout or payment card fields.
- Editorial review.Replies depend on enquiry volume, clarity of your message and whether follow-up questions are needed about reading focus or related tennis themes.
3. Acceptable use
- Provide accurate information.Useful replies depend on the experience level, tennis program, reading focus and related tennis themes you submit. Incomplete or unclear details can delay review or prevent a helpful response.
- Use the website lawfully.Do not submit harmful code, false information, abusive messages or automated submissions intended to disrupt the form or hosting environment. Misuse may result in messages being ignored or blocked.
- Respect other users and staff.Contact channels are for genuine tennis questions and enquiry follow-up. Harassment, threats or spam are not permitted. Keep communication focused on your enquiry.
- Do not misuse content.Do not scrape, copy or republish site materials in a way that misrepresents The Tennis House or suggests endorsement that has not been given. See also the copyright notice.
- Keep payment card data offline.Do not include payment card details in forms or email. This website does not provide payment card fields and does not process online payments.
- One genuine enquiry at a time.If you need to correct a recent submission, contact us with the updated details rather than sending many near-duplicate forms that make review harder. See the content disclaimer for change timing.
4. Enquiry and confirmation
- Submission is not confirmation.A successful form submission means your enquiry was received. It does not create any commercial arrangement and does not connect you with tennis, professional tennis organisations, tournament organisers.
- Enquiry review.The Tennis House reviews tennis enquiries before confirming next steps. We may ask follow-up questions about topic focus, reading focus or related tennis themes.
- Information after contact.We will contact you with editorial information and topic notes when an enquiry can be progressed. Until then, treat the submission as an information request only.
- No guaranteed coverage.Preferred programs, session formats and related tennis themes are preferences for review. They are not a guarantee of specific program information.
- Reply timeframe varies.Response timing depends on enquiry volume and the clarity of the information provided.
5. Editorial site and information limits
- Informational club site.Pages describe tennis programs, editorial notes and related themes. They help you explore tennis. They do not promise complete coverage of every lesson format, program or court option.
- Editorial details may change.Topic notes, section framing and related descriptions can change over time. Editorial text is a starting point; confirmed context is discussed after an inquiry is reviewed.
- No commercial sales on this site.This website is an informational club site with an enquiry form. It does not provide a checkout, shopping cart or online purchase confirmation.
- Changes after submission.If you need to change or cancel an enquiry, contact us promptly. Handling depends on whether follow-up has already started. See the content disclaimer page.
- Cross-theme questions.Inquiries that cover more than one tennis theme may need clearer session notes. Include the program or court context when you can so replies stay relevant.
6. Reader responsibility
- Your reading context.You are responsible for choosing tennis themes suited to your intended era, reading focus and interests. Editorial information supports exploration but does not replace your own judgment or established reference sources.
- Historical verification.Verify specific race results, statistics and technical details through established reference sources when accuracy is essential.
- Club scope.Site pages provide general tennis club context. They are not an official archive or live booking service.
- Independent status.The Tennis House is not affiliated with tennis, professional tennis tours, coaches or tournament organisers or rights holders.
- No official contact.Inquiries through this site do not connect you with tournament organisers or professional tours.
7. Editorial information limits
- Informational website.This site presents tennis information for reference. It does not display checkout pricing or process online payment.
- No live availability.This site does not provide live court availability or automatic lesson confirmation.
- Content may change.Editorial pages may be updated over time. Do not treat outdated browsing notes as current program information without checking the page again.
- No commercial booking.Viewing a page does not create a reserved court, confirmed lesson or payment arrangement.
8. Details you provide
- Contact details.Provide a working email and, where possible, a reachable phone number so we can reply and ask clarifying questions. Inaccurate contact details may prevent a response.
- Topic context.Share your experience level, preferred topic focus and reading goal so replies stay relevant.
- Topic notes.Include the tennis program or question you want to explore. If you are unsure, say so and describe your goals practically.
- Related tennis themes.Mention private lessons, group training, junior tennis or court information if you want those discussed alongside your main inquiry, without including payment card data.
- Additional comments.Use the notes field for compatibility questions, feature comparisons or other context that helps the team prepare a clearer reply. Avoid unrelated sensitive personal information.
9. No sales, checkout or refunds
- No commercial sales.The Tennis House does not sell tennis lessons, merchandise, subscriptions or other products through this website.
- No checkout.Because there is no online checkout, there are no returns or refunds processed through these pages.
- Enquiry is not a purchase.Submitting or cancelling an enquiry does not create a payment, order or refund.
- Editorial contact only.The contact form is for tennis questions and editorial inquiries only.
- Related disclaimer.See the content disclaimer for independent-status and content-scope notes.
10. Limitation of liability
- Informational content.Site pages, lesson guides and replies to inquiries are provided for general information about tennis club topics.
- Reading responsibility.Interpretation of program notes remains your responsibility. The Tennis House does not guarantee that any reading path will suit every era, topic or research context.
- Website availability.We aim to keep the site usable but do not promise uninterrupted access or error-free operation on every browser or device. Temporary outages may occur.
- Mandatory rights preserved.Nothing in these terms excludes or limits liability where such exclusion or limitation is not permitted under applicable law. Your statutory consumer rights remain unaffected where they apply.
- Reasonable care.We take reasonable care in maintaining tennis information and reviewing enquiries, but editorial details may change and replies depend on information you provide.
11. Website content and intellectual property
- Informational pages.Site pages explain tennis programs, editorial notes and related themes. They do not guarantee complete coverage of every lesson format, program or court option at the time you browse.
- Protected materials.Text, layout and The Tennis House branding are protected as described in the copyright notice. Ordinary browsing is permitted; unauthorised copying or misrepresentation is not.
- Trademarks.All tennis-related names, trademarks and brand names belong to their respective owners. Their use on this site is for identification and editorial discussion only and does not imply endorsement or partnership.
- Your enquiry content.Text you submit in enquiry forms remains your responsibility. You grant no broad licence beyond what is needed for The Tennis House to read and respond to your message.
- Updates.The Tennis House may update website content, forms and policy pages when club site information or site behaviour changes. Review revised terms when posted if you continue using the site.
- Form problems.If your browser or network affects form submission, contact us by email or phone with the same inquiry details you would have entered on the contact page.
12. Site availability
- Reasonable effort.We aim to keep the website available for browsing and enquiry submission. Temporary interruptions can occur for maintenance, hosting issues or technical faults.
- Alternative contact.If the form cannot be sent, use the published email or phone contact details with the same inquiry details. Business hours may affect response timing.
- No continuous uptime claim.These terms do not promise uninterrupted access or error-free operation on every browser or device.
- Browser requirements.Basic JavaScript and form functionality are needed for the contact page and cookie notice to work as described on this site.
13. Governing law and disputes
- Governing law placeholder.These terms are intended to be read together with [Governing Law] where that law applies to use of this website and related enquiries.
- Dispute venue placeholder.If a dispute arises from site use or enquiry handling, [Dispute Resolution Venue] may be relevant where permitted by applicable law.
- Contact first.Many practical questions about enquiries, club site information or policy pages can be resolved by contacting us before formal dispute steps are considered.
- Not legal advice.These terms explain site behaviour in plain language. They are not a substitute for independent legal advice about your specific situation.
14. Severability, entire agreement and changes
- Severability.If any part of these terms is found unenforceable, the remaining sections continue in effect to the extent permitted by law.
- Entire agreement for site use.For use of this website and submission of enquiries, these terms work together with the privacy policy, cookie policy, copyright notice and content disclaimer as the main published framework.
- Changes to terms.We may update these Terms of Use when site behaviour or enquiry processes change. The last updated date at the top shows when the text was revised.
- Continued use.After an update is posted, continued browsing or new enquiry submission means you have had the opportunity to review the revised terms.
15. Contact
- Email.[email protected]
- Phone.+64 21 852 201
- Address.1 Te Irirangi Drive, Manukau City Centre, Auckland 2023, New Zealand
- Contact page.Contact form
- What to include.Include your name and enough detail about the page or inquiry you are asking about so we can reply clearly.
- Related pages.Privacy policy, cookie policy, content disclaimer.
